Return Policy
Garud International Website is dedicated to providing a seamless and efficient HR service. This Returns Policy outlines the terms and conditions for returns related to any services or products purchased through our website.
Service Returns
As our website primarily offers HR services, such as job postings and resume management, there is generally no provision for service returns. Once a service has been purchased or utilized, it is considered final and non-refundable.
Product Returns
If you have purchased any physical products through our website, you may be eligible for a return under the following conditions:
Eligibility
- Timeframe: Requests for returns must be made within [30] days of receiving the product.
- Condition: Products must be in their original condition and packaging. Items that are damaged, used, or altered cannot be returned.
- Receipt: A valid receipt or proof of purchase is required to process returns.
Return Process
- Request a Return: Contact our customer service team at [email protected] to request a return authorization. Please include your order number and reason for return.
- Return Authorization: We will provide you with a return authorization and instructions for shipping the product back to us.
- Ship the Product: Pack the product securely in its original packaging and ship it to the address provided with the return authorization. You are responsible for return shipping costs.
- Inspection: Upon receipt, we will inspect the product to ensure it meets the return conditions.
Refunds
- Processing Time: Refunds will be processed within [7-10] business days after we receive and inspect the returned product.
- Method: Refunds will be issued to the original payment method used for the purchase.
Exchanges
We do not offer exchanges for products. If you need a different item, please return the original product as per our Returns Process and place a new order.
Exceptions
Certain products or services may be exempt from our return policy. These exceptions will be clearly stated at the time of purchase.
Contact Us
If you have any questions about our Returns Policy or need assistance with a return, please contact us at:
- Garud International
- Email: [email protected]
- Contact: +971503102976
- Address: Jalparoad, Pokhara
Thank you for choosing Garud International. We appreciate your understanding and cooperation.